GDPR
We take our responsibility to protect personal information provided to us in order to quote, provide products and services, or where details have to be given to third parties for deliveries, repairs, or lodging extended warranties. Further details can be found below.
Privacy Policy
This refers to FrontRow™ Seating Ltd which supplies products under the brand name of FrontRow™. This privacy policy explains how we use any personal information we collect about you when you use this website.
What Information we collect about you
We collect information about you when you register with us via our web site or from phone enquiries where quotes are required or goods and/ or services purchased. Website usage information is collected by cookies.
How will we use the information about you
We collect information to provide quotes, process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We will not share your information for marketing purposes with parties outside our company apart from where it is necessary to deliver the services purchased.
Where credit card details are provided over the phone for payment these are not held after processing and are immediately destroyed. Other general correspondence which is not necessary to keep as part of our statutory obligations such as accounts is routinely destroyed by a licenced contractor and we are issued a certificate to say this has been undertaken.
We regularly review the security of our computer system to protect against fraudulent access to information. Any information given to third parties will only be given where they adopt the same standard of protection under their own GDPR policy.
Marketing
We do not pass any details to third party marketing companies but may use testimonials and photos from jobs on our websites after seeking the customers approval. The customer has the right to ask us to remove these at any time by contacting us at the address at the bottom of this policy document.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the information please email or write to the address at the bottom of this policy document and we will respond with 14 working days with the information you require.
We want to make sure your personal information is accurate and up to date. You may ask us to remove information you think is inaccurate.
Cookies
Cookies are text files placed on our websites to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other Websites
Our websites may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We will keep our privacy policy under regular review and we will place any updates on our website www.homecinemaseating.co.uk. The privacy policy was last updated on 17th April 2018.
How to contact us
by email: info@frontrow-seating.co.uk
or write to us at: Data Officer, Frontrow Seating Ltd, 113 Camden Road, Tunbridge Wells, Kent TN1 2QY